Our delivery charges are mentioned below - 

UNITED STATES & PUERTO RICO
SERVICE	FLAT-RATE	FREE SHIPPING	SHIPPING TIMES	SERVICE PROVIDER
Standard Delivery	$3.99	Above $39	3-8 Business Days	USPS/Royal Mail
Expedited Delivery	$41.99		1-3 Business Days	FEDEX
CANADA
SERVICE	FLAT-RATE	FREE SHIPPING	SHIPPING TIMES	SERVICE PROVIDER
Standard Delivery	$3.99	Above $39	3-8 Business Days	USPS/Royal Mail
Expedited Delivery	$41.99		1-3 Business Days	FEDEX
LATIN AMERICA AND THE CARIBBEAN
SERVICE	FLAT-RATE	FREE SHIPPING	SHIPPING TIMES	SERVICE PROVIDER
Standard Delivery	$3.99	Above $39	8-12 Business Days	Royal Mail International Priority
Expedited Delivery	$41.99		5-8 Business Days	Courier
EUROPE
SERVICE	FLAT-RATE	FREE SHIPPING	SHIPPING TIMES	SERVICE PROVIDER
Standard Delivery	$3.99	Above $39	3-8 Business Days	Royal Mail International Priority
Expedited Delivery (Courier)	$41.99		1-3 Business Days	Courier
AFRICA, MIDDLE EAST & INDIA
SERVICE	FLAT-RATE	FREE SHIPPING	SHIPPING TIMES	SERVICE PROVIDER
Standard Delivery	$3.99	Above $39	8-12 Business Days	Royal Mail International Priority
Expedited Delivery (Courier)	$41.99		5-8 Business Days	Courier
AUSTRALIA & NEW ZEALAND
SERVICE	FLAT-RATE	FREE SHIPPING	SHIPPING TIMES	SERVICE PROVIDER
Standard Delivery	$3.99	Above $39	5-8 Business Days	Royal Mail International Priority
Expedited Delivery (Courier)	$41.99		3-5 Business Days	Courier
ASIA PACIFIC & REST OF THE WORLD
SERVICE	FLAT-RATE	FREE SHIPPING	SHIPPING TIMES	SERVICE PROVIDER
Standard Delivery	$3.99	Above $39	8-12 Business Days	Royal Mail International Priority
Expedited Delivery (Courier)	$41.99		5-8 Business Days	Courier

*FREE DELIVERY is available for selective countries only. Please refer to shipping c arges mentione above.

Delivery Information

• We aim to despatch your order on the same day, provided your order is placed before the cut-off times.
• You will get an email once your order is dispatched.
• Standard delivery is sent by Royal Mail. It is sent by International Priority service offers NO Tracking.
• Expedited delivery is sent by Courier Tracked Service. No deliveries take place on a weekend or a Bank holiday. You will be provided a tracking number to track your order. This will be sent by email. Expedited delivery is not available to a small number of out of area postcodes. A signature may be required upon delivery so please ensure somebody is available at the address to sign for the package.
• Free Delivery orders are sent by Standard Delivery service and offers no tracking.

Customs & Taxes

Will there be any additional Taxes that I need to pay on my delivery?

All of our product prices are inclusive of all taxes (if applicable). We have warehouses in the UK, Europe & North America. Your order will be dispatched from the location near to your delivery address. For European Customers, we charge EU VAT and declare the same on EU Customs Declaration. In some cases, for international orders, your country may charge customs duties on entry. These are out of our control and subject to individual country guidelines. 

My order is being held at Customs. What happens now?

Customs can hold any order for the length of time that they perceive as appropriate. Unfortunately, we have no control over this and are unable to prevent this from happening.

This does not happen very often, but if your package is selected by Customs, one of three outcomes will occur:

1)    Your order may be held by Customs and forwarded to you when they deem appropriate. We cannot comment on the timescale of this as they treat each case independently and we are not provided with any information.

2)    Your order may be seized by Customs and they may contact you directly to advise of the seizure and the reasons why. They may also ask you to provide medical documentation in certain circumstances.

3)    Your order may be returned to us by Customs. If this happens we will not be made aware of the reason for return. We will then contact you to advise of your options.

Have more questions? Submit a request